Routing and Remote Access (RemoteAccess) Service Defaults in Windows XP

Offers routing services to businesses in local area and wide area network environments.

Default Settings

Startup type:Disabled
Display name:Routing and Remote Access
Service name:RemoteAccess
Service type:share
Error control:normal
Object:LocalSystem
Path:%SystemRoot%\system32\svchost.exe -k netsvcs
File:%SystemRoot%\System32\mprdim.dll
Registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess

Default Behavior

Routing and Remote Access is a Win32 service. In Windows XP it is disabled and isn't loading or starting. When the Routing and Remote Access service is started, it is running as LocalSystem in a shared process of svchost.exe. Other services and drivers are allowed to run in the same process. If the Routing and Remote Access fails to start, the technical information about the error is added to the Event Log. Windows XP startup should proceed, but a message box should be displayed informing the user that the RemoteAccess service has failed to start.

Dependencies

Routing and Remote Access depends on the following system components:

Restore Default Startup Configuration for Routing and Remote Access

Before you begin doing this, make sure that all the services on which Routing and Remote Access depends are configured by default and function properly. See the list of dependencies above.

1. Run the Command Prompt.

2. Copy the commands below, paste them into the command window and press ENTER:

sc stop RemoteAccess
sc config RemoteAccess start= disabled

3. Close the command window and restart the computer.

The RemoteAccess service is using the mprdim.dll file that is located in the %WinDir%\System32 folder. If the file is changed, damaged or deleted, you can restore its original version from Windows XP installation media.