Retail Demo Service (RetailDemo) Defaults in Windows 10

The Retail Demo service controls device activity while the device is in retail demo mode.

Default Settings

Startup type:Manual
Display name:Retail Demo Service
Service name:RetailDemo
Service type:share
Error control:normal
Path:%SystemRoot%\System32\svchost.exe -k rdxgroup
Registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RetailDemo
  • SeImpersonatePrivilege
  • SeTcbPrivilege
  • SeBackupPrivilege
  • SeRestorePrivilege
  • SeProfileSingleProcessPrivilege
  • SeShutdownPrivilege
  • SeSystemEnvironmentPrivilege

Default Behavior

Retail Demo Service is a Win32 service. In Windows 10 it is starting only if the user, an application or another service starts it. When the Retail Demo Service is started, it is running as LocalSystem in a shared process of svchost.exe along with other services. If Retail Demo Service fails to start, the failure details are being recorded into Event Log. Then Windows 10 will start up and notify the user that the RetailDemo service has failed to start due to the error.

Restore Default Startup Configuration for Retail Demo Service

1. Select your Windows 10 edition and release, and then click Download.

2. Save the Win10_RetailDemo_Service_Startup.cmd file to a local storage device.

3. Run the saved file as an administrator.

4. Restart the computer.

The RetailDemo service is using the RDXService.dll file that is located in the %WinDir%\system32 folder. If the file is changed, damaged or deleted, you can restore its original version from Windows 10 installation media.