Retail Demo Service (RetailDemo) Defaults in Windows 10

The Retail Demo service controls device activity while the device is in retail demo mode.

Default Settings

Startup type:Manual
Display name:Retail Demo Service
Service name:RetailDemo
Service type:share
Error control:normal
Object:LocalSystem
Path:%SystemRoot%\System32\svchost.exe -k rdxgroup
File:%SystemRoot%\system32\RDXService.dll
Registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RetailDemo
Privileges:
  • SeImpersonatePrivilege
  • SeTcbPrivilege
  • SeBackupPrivilege
  • SeRestorePrivilege
  • SeProfileSingleProcessPrivilege
  • SeShutdownPrivilege
  • SeSystemEnvironmentPrivilege

Default Behavior

Retail Demo Service is a Win32 service. In Windows 10 it is starting only if the user, an application or another service starts it. When the Retail Demo Service is started, it is running as LocalSystem in a shared process of svchost.exe along with other services. If Retail Demo Service fails to start, the failure details are being recorded into Event Log. Then Windows 10 will start up and notify the user that the RetailDemo service has failed to start due to the error.

Restore Default Startup Configuration for Retail Demo Service

1. Run the Command Prompt as an administrator.

2. Copy the command below, paste it into the command window and press ENTER:

sc config RetailDemo start= demand

3. Close the command window and restart the computer.

The RetailDemo service is using the RDXService.dll file that is located in the %WinDir%\system32 folder. If the file is changed, damaged or deleted, you can restore its original version from Windows 10 installation media.